First claim reviewNo response time, meeting length or price is promised here.
What a first claim review actually covers.
We go through your open claims against your L&I account, one at a time: where each one stands with the claim manager, whether a job analysis or a light duty offer is realistic for the worker involved, and whether an L&I financial incentive program applies to a claim that has not claimed it yet.
If a Department order on any claim looks wrong, we tell you, and we tell you what protesting it involves. If your loss run shows a claim that has drifted without anyone pushing it, that is usually where the review spends the most time, because a drifting claim is the one costing the most in premium later.
Working out what is missing from your side is part of the review too. Bring what you have, not what you think we expect.
What to bringBring what you have. Working out what is missing is part of the review.
Four things that make the first review faster.
None of these are required to reach out. They are what lets the first conversation start on your actual claims instead of on paperwork.

Next stepMon-Fri 8am-5pm
Call, or send it in writing.
Call the direct line if your claim is moving today. If you would rather lay out the account number, claim numbers and loss run in writing first, use the contact form and we will follow up from there.