Edgewood, WA
253-293-8878

Edgewood, Washington

The employer's side of a Washington L&I claim.

BridgeMark represents Washington employers inside the state industrial insurance system. We work the claim, we hold the people handling it accountable, and we get your employee back on work a doctor will actually sign off.

Request a claim reviewCall 253-293-8878

Title 51 RCWEmployers only. Washington State only.

A claim manager is carrying hundreds of claims. Yours is one of them.

Washington runs its own workers' compensation system. Your premium is not set by a private carrier, it is set by the Department of Labor and Industries against what your claims actually cost. So a claim left to drift is not a filing problem. It is a rate problem that arrives later, with interest.

BridgeMark was established so that Washington employers are not overpaying for industrial insurance. Our vocational and legal departments work the same claim at the same time, which is how a claim closes quickly and at the lowest cost rather than sitting open while two sides wait on each other.

We represent the employer. Not the insurer, not the claimant. That is the whole position, and everything on this site follows from it.

BridgeMark Claims Services was established to ensure that Washington State employers are not overpaying for industrial insurance.

BridgeMark Claims Services, LLC
Office
Edgewood, WA 98371
Direct line
253-293-8878
Hours
Mon-Fri 8am-5pm

Seven filingsEach one names the instrument it uses and the forum it lands in.

What we file, and where it lands.

Seven services, and every one of them produces a document that has to hold up in front of somebody: a claim manager, an attending provider, the Department, or the Board.

Claim manager / attending providerCase ManagementWe hold claim managers, attending health care providers and other medical providers accountable in the process. A claim manager carries hundreds of claims at once and cannot always act on yours when it is scheduled. We pay attention to every one of your claims, and we make sure the claim manager is paying attention too.WAC / credentialed VRC onlyVocational and Return-to-Work ProgramsOur full-time credentialed Vocational Rehabilitation Consultant writes light duty job descriptions and job analyses, meets with medical providers to review them, and writes valid job offer letters. Under Washington Administrative Code only a credentialed VRC can write a job analysis. Job offer letters are written in the worker's primary and secondary languages where that applies.L&I financial incentive programsStay-at-Work and Preferred Worker ProgramsOur vocational experts prepare the required documents and complete the applications for reimbursement of wages, tools, equipment and training through Department of Labor & Industries financial incentive programs. Qualifications in the Preferred Worker Program have changed more than once. We keep you current on them so you actually receive what you are entitled to as an employer.Worksite evaluationErgonomic AssessmentsOur certified ergonomics assessment specialist completes worksite evaluations and recommends the tools, equipment and work behavior modifications that keep employees working safely and productively.Accommodation / OSHA logsHR SupportAssistance with the Reasonable Accommodation Program, OSHA logs, employer policies and the employee handbook.Title 51 RCW / BIIALegal SupportWe represent your interests at the Board of Industrial Insurance Appeals when an injured worker appeals a decision made by the Department of Labor & Industries, and we stay involved from mediation through hearing. We review Department orders and protest unfair decisions, including claim allowance, time loss, medical treatment, permanent partial disability awards, employer liability and wage orders.DOSH inspectionSafety ResourcesWe have partnered with safety professionals in the industry to add worksite safety consultations and representation during a Labor & Industries inspection. It is smart money practice to have a knowledgeable safety consultant at hand during an inspection by the Division of Occupational Safety and Health, and before one.

Read all seven in full

ScopeThree things this is often mistaken for.

What we are not.

Not a public adjuster. A public adjuster represents a policyholder after a property loss. We sit on the other side of a different table entirely: the employer's side of an industrial insurance claim.

Not an insurance agency. We do not sell you cover or quote a policy. In Washington your workers' compensation runs through the Department of Labor and Industries, and what we manage is what your claims cost inside it.

Not a law firm. We provide legal support and we represent your interests at the Board of Industrial Insurance Appeals. A matter that needs licensed legal counsel needs licensed legal counsel, and we will say so.

The same Washington yard after the shift has ended, wet asphalt under one sodium light.

Case management

The claim nobody is pushing is the claim that stays open.

Effective, tenacious communication is the whole job. We go to medical providers, often in person, to resolve conflicting opinions, ask for objective findings, and get a straight answer on what the worker can actually do.

How case management worksCall 253-293-8878
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On the recordNo reviews are claimed on this site because none are verifiable.

Four things you can check before you call.

We would rather be judged on what we are credentialed to do than on testimonials you have no way to confirm.

WAC / credentialed VRC onlyIn-house credentialed VRCA full-time credentialed Vocational Rehabilitation Consultant on staff. Under Washington Administrative Code, only a credentialed VRC can write a job analysis.
Worksite evaluationCertified ergonomics specialistA certified ergonomics assessment specialist completes worksite evaluations and recommends the tools, equipment and work behavior changes that keep people working.
Washington State only30+ years combined in WA compOver 30 years of combined experience in Washington State workers' compensation specifically. Not general insurance. WA L&I claims.
Title 51 RCW / BIIARepresentation at the BIIAWe represent the employer's interests at the Board of Industrial Insurance Appeals, from mediation through hearing, when a worker appeals a Department decision.

Before you call

Questions employers ask us first.

The employer. BridgeMark is a representative and advocate for employers in Washington State workers' compensation. We are not a public adjuster and we do not represent claimants. Our job is to manage what an industrial insurance claim costs the employer while the claim is handled correctly.

No. We provide legal support, which is different. We review Department of Labor & Industries orders, protest decisions we believe are wrong, and represent your interests at the Board of Industrial Insurance Appeals from mediation through hearing. If a matter needs licensed legal counsel, it needs licensed legal counsel.

Because Washington Administrative Code says only a credentialed Vocational Rehabilitation Consultant can write one. BridgeMark keeps a full-time credentialed VRC on staff, so the job analysis behind a light duty offer is written by someone qualified to write it, reviewed with the attending provider, and issued as a valid job offer letter.

Stay-at-Work and the Preferred Worker Program are Department of Labor & Industries programs that reimburse employers for things like wages, tools, equipment and training when they bring an injured worker back on light duty. The qualifications have changed more than once. Our vocational team prepares the documents and completes the applications so the reimbursements are actually claimed.

Yes. Washington State workers' compensation is its own system, run by the Department of Labor & Industries rather than by private carriers, and our staff's 30 plus years of combined experience is in that system specifically.

Your L&I account number, the claim numbers you want looked at, your current loss-run or claim cost report, and any light duty job descriptions you already use. If you do not have all of it, bring what you have. Working out what is missing is part of the review.
A Washington distribution warehouse loading dock on a grey morning, bay doors closed, empty.

Next stepMon-Fri 8am-5pm

Start with a claim review.

Bring your L&I account number, the claims you want looked at, and your current loss run. If you do not have all of it, bring what you have. Working out what is missing is part of the review.

Call 253-293-8878

Edgewood, WA 98371. Serving employers across Washington State.